Privacy Policy

Luck Grove Telecom Privacy Policy

Effective Date: 9/12/2023

At Luck Grove Telecom, we prioritize safeguarding your privacy and the security of your personal data. This Privacy Policy details how we collect, use, disclose, and ensure the safety of your information. By using our services or providing us with your details, you consent to the practices outlined in this policy.

Information We Collect: When you engage with our LinkedIn ad or use our services, we may collect the following data:

• Personal Information: This includes your name, email address, LinkedIn profile, postal address, phone number, and other relevant identifiers.
• Usage Information: Data regarding your interaction patterns with our website, products, services, and ads, such as IP address, device details, browser type, pages visited, and more.

How We Use Your Information:

• Providing Services: We use your data to deliver requested services, process transactions, respond to inquiries, and engage with potential customers.
• Improving Services: Both aggregated and anonymized data might be utilized to analyze usage and enhance our products and services.
• Marketing and Ad Analysis: Your personal data won’t be used for marketing unless you explicitly agree. We also analyze the performance of our LinkedIn ads.

Data Sharing:

• Service Providers and Integration Partners: Currently, we share data with:
1. HubSpot: For customer data management and analysis.
2. Monday.com: For project management and potential follow-ups.
3. We only share necessary data with these platforms. Also, the data shared is strictly for performing designated functions. As our services grow, we may integrate with additional third-party providers and will update this policy accordingly.
• Legal Compliance: If mandated by the law, legal procedure, or government authorities, your data might be disclosed.
• Business Transfers: If there’s a merger, acquisition, or asset sale, your data may be part of the transferred assets.

Data Protection and Security: We employ industry-standard measures to shield your personal information from unauthorized access, modification, or destruction. Remember, data transmission online is never fully secure; hence absolute security can’t be guaranteed. Despite this, we are committed to using acceptable means to protect your information.

Your Choices:

• Opt-Out: Unsubscribe from our marketing communications anytime using the instructions provided or contact us directly.
• Access, Update, and Other Rights: Reach out to review or modify your data. Depending on your jurisdiction, you may have additional rights concerning your information.

Children’s Privacy: Our offerings are not for those under 18. We steer clear of gathering data from children under this age without parental agreement.

Changes to this Privacy Policy: As our services and third-party integrations evolve, we may make periodic updates to this policy. Always check our site for the most recent version.

Contact Us: For queries, worries, or requests about this Privacy Policy or your data’s treatment, get in touch at:

• [email protected]

SMS Terms

Data Sharing: “SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.”

1– SMS Consent Communication:

The information (including phone numbers, names, or email addresses) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2– Types of SMS Communications:

If you have consented to receive text messages from Luck Grove Telecom, Inc., you may receive messages related to the following:

• Internet installation appointment dates
• Reminders and service confirmation
• Conversational

3– Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointment.

4– Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5– Opt-In Method:

You may opt in to receive SMS messages from Luck Grove Telecom, Inc. in the following ways:

• We ask you verbally on a phone call

6– Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7– Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://luckgrove.com/privacy-policy/.

Additional Options:

• If you do not wish to receive SMS messages, you can decline SMS consent on our scheduling phone calls.

8– Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

Consent: By accessing our services or providing data, you’re agreeing to this Privacy Policy’s terms.

Last revision: 8/13/2025. Regularly review this policy for modifications. Using our services post changes indicates your acceptance of the updates.

Thank you for picking Luck Grove Telecom. Your privacy is paramount to us, and we’re dedicated to its protection.